Service Hotline
24-hour service hotline: 1628
Online Enquiry
Important Customer Notice
SmarTone Macau ("SmarTone") will cease providing mobile communication services in Macau at 24:00 on November 11, 2024.
Customers who have not completed the SIM card replacement will have their mobile communication services suspended at 24:00 on November 11, 2024. If customers wish to reactivate their services, they may visit a CTM store for assistance. For any inquiries, please call SmarTone customer hotline at 1628 or visit the store at Avenida De Horta E Costa.
SmarTone sincerely appreciates its customers for their ongoing support and trust.
For inquiries regarding CTM's relevant arrangements, please visit www.ctm.net.
SmarTone store locations and office hours
| Avenida De Horta E Costa Store |
Avenida De Horta E Costa No 29, R/C Mon to Sun, 10:30am to 7:30pm |
CTM Stores locations and office hours
| Iao Hon Shop |
Macau Rua Um Bairro, lao Hon, No. 65-67, Edf. Heng Long, B-C R/C Mon to Sun, 10:30am to 7:30pm |
| Costa Original Store |
Rua Pedro Coutinho, 25, Ed. CTM, R/C Mon to Sun, 10:30am to 7:30pm |
| Barbosa Shop |
Av. Artur Tamagnini Barbosa, 246-250, R/C Mon to Sun, 10:30am to 7:30pm |
| Praia Flagship CTM |
Avenida Marginal do Lam Mou, The Praia, R/C, F-I Mon to Sun, 10:30am to 7:30pm |
| Kam Hoi San Shop |
Rua Nova da Arela Preta, No. 353-359, Edf. Kam Hoi San, Bloco II, CR/C Mon to Sun, 10:30am to 7:30pm |
| Nam Van Shop |
Avenida De D. Joao IV, 12-14, R/C, A-B Mon to Sun, 10:30am to 7:30pm |
| Nape Shop |
Alameda Dr. Carlos D'Assumpção, No. 252, Prasa Kin Heng Long, R/C, K Mon to Sun, 10:30am to 7:30pm |
| CTM TELECENTRO Concept Store |
Rua de Lagos, Telecentro R/C, Taipa, Macau Mon to Fri, 9:00am - 7:30pm Sat, Sun, & Public Holidays, 10:30am-7:30pm |
24-hour service hotline: 1628
