Data Transfer Service - To Android

All-new Upgraded SmarTone CARE App

An array of caring services, plus customizing their interface and staying up-to-date with the exclusive offers, curated rewards and the latest news!

All-new Upgraded SmarTone CARE App

An array of caring services, plus customizing their interface and staying up-to-date with the exclusive offers, curated rewards and the latest news!

Content Transfer Guide

With just a few steps, you can transfer your content to a new iPhone from your current iPhone or Android phone via the suggested tools below.

Content Transfer from	Content Transfer to	Tools	Contacts	Calendars	Photos	Videos	Music
Android phones	Android phones	"Copy My Data" app					---
iPhone	Android phones	"Copy My Data" app					---

1 Current Android phone to a new Android phone

1.1 Transferring WhatsApp chat history

2 iPhone to Android phone

2.1 Transferring WhatsApp chat history

Current Android phone to a new Android phone

You can use the "Copy My Data" content transfer app, to transfer content from current Android phone to a new Android phone.

Please follow the steps below:

Visit Play Store on your Android phone, search “Copy My Data", then download and install the app.

Visit Play Store in your new Android phone after activation, search "Copy My Data", then download and install the app.

Go to "Settings" and turn on the Wi-Fi on your current Android phone and new Android phone, then connect to the same Wi-Fi.
Follow the steps below in "Copy My Data" app:

[ both phones ]

1. Open the app and tap "Next" to continue

[ current Android phone ]

2. Choose "To or From Another Device Over WiFi"

[ current Android phone ]

3. Select your new device from the list

[ current Android phone ]

4. Choose "Copy data to selected device"

[ current Android phone ]

5. PIN display on screen

[ new Android phone ]

6. Enter the PIN (displayed on your current Android phone) and tap "Next"

[ current Android phone ]

7. Select the data you want to copy and tap "Next"

[ both phones ]

8. Tap "Finish"

Transferring WhatsApp chat history

It is advised in WhatsApp official website that the chat history can be transferred from one iPhone to another iPhone by making a backup using iCloud or iTunes. For details, please click here.

If you would like to know further details, we recommend you to contact WhatsApp’s product support directly.