| Q1: | Does the X-Power service charge include data? |
| A1: | X-Power service enables you to enjoy the enhanced Internet experience and the service charge does not include data. Local data will be charged at the customer’s rate or deducted from their subscribed price plan, whichever is applicable. |
| Q2: | Apart from Flash video, what other online video formats does X-Power support? |
| A2: | X-Power supports many popular online video formats including .mov .wmv .asf .mpg .mpeg .rm .ram .smi |
| Q3: | Can X-Power be used on Wi-Fi? |
| A3: | No. X-Power uses a proprietary SmarTone cloud based technology and requires a SmarTone mobile data connection. |
| Q4: | Do I have to install an X-Power app? |
| A4: | No app installation is required. X-Power is cloud based and runs in the background automatically as you browse the Internet. |
| Q5: | Which platforms support X-Power? |
| A5: | X-Power can be used on smartphones and tablets running iOS 3 or above and Android 1.5 or above. |
| Q6: | Can I use X-Power when I am abroad? |
| A6: | Yes. Standard roaming data charges will apply while using X-Power abroad. Please click here for details. To enjoy better value roaming data, we recommend subscribing to our Roaming Data Day Plan. |
